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Case Studies

Not mockups. Not concepts. Production systems serving millions of real users.

Explore our work

Selected work

Products, platforms, and systems engineered by CodePrism Technologies across industries.

AllAI & DataSaaSMobileVoice AICloudEnterprise
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0x4f3d...8a2c → 0x9b1e...3f7a
AI & Chatbot5 min read

PrismBot RAG Implementation

A production-grade, multi-tenant AI chatbot platform enabling organizations to deploy custom, context-aware assistants across web and WhatsApp channels.

<300ms
Vector search latency
4x
Retrieval relevance improvement
10
Parallel embedding lookups
SaaS & Messaging5 min read

WhatsApp Cloud API console: how we built PrismWA

A shared inbox and visual flow builder for WhatsApp Business teams — with real-time messaging, role-based access, idempotent webhook processing, and a no-code automation engine built on top of Meta's Cloud API.

12+
Flow node types
<10s
Webhook-to-inbox latency
0
Duplicate messages processed
LB
App
AUTO-SCALE
DB
CDN
AI Backend & Architecture5 min read

Building PrismBot: A Multi-Tenant, Multi-Agent Chat Architecture

A multi-tenant AI chatbot backend built with NestJS and TypeScript that utilizes LangGraph for a supervisor-specialist agent routing system, delivering real-time responses and autonomous CRM updates via WebSockets.

3-Stage
RAG pipeline with parallel query expansion
100%
Tenant isolation across vectors, KB, and CRM
2
Specialist agents (RAG Expert & CRM Sales)
Voice AI & Telephony5 min read

Replacing Exotel with a Self-Hosted Voice AI Gateway — 60% Cost Reduction at 500K Calls/Day

A production-grade telephony gateway that bridges PSTN networks with AI voice applications, enabling a large social-impact foundation to cut per-minute call costs by 60% while handling half a million calls daily — with zero changes to existing AI application code.

60%
Cost reduction
500K
Calls/day capacity
<200ms
One-way audio latency
12345
Our Impact

Built for scale.
Designed for impact.

Every engagement starts with a difficult problem. We bring product thinking, engineering depth, and pragmatic architecture to build something that lasts.

99.99%
Average uptime across
production systems
10M+
API requests handled daily
60%
Infrastructure cost
reduction
<200ms
Median response latency
How we work

Complex problems.
Thoughtful engineering.

Every engagement starts with a difficult problem. We bring product thinking, engineering depth, and pragmatic architecture together.

Discovery
01

Discovery

Deep-dive into constraints, architecture, and team context.

Architecture
02

Architecture

System design, tech selection, risk mapping

Engineering
03

Engineering

Production-grade implementation with full test coverage.

Deployment
04

Deployment

CI/CD pipelines, monitoring, and zero-downtime releases.

optimization
05

optimization

Performance tuning, cost analysis, and iterative refinement.

Background

Ideas shaping what comes next.

Explore insights, stories, and technical perspectives from the people building what's next in technology.

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